About CRT Care Services
High-Quality Care and Support
Our care is delivered by highly skilled and experienced carers who are recruited for their outlook and attitude to care. All staff are fully background checked and receive over the national average level of training including opportunities to undertake care related qualifications.
Our ethos and values are good quality, person-centred and non-discriminatory care, recognising all our clients as individuals. We encourage Managers, Care Coordinators and Carers to have empathy and to care for our clients in the way they would want their own parents or loved ones to be cared for.
Our services are based on sound principles – we ensure our care and support focuses on your overall wellbeing and allows you to live with dignity. We are fully registered with the Care Quality Commission (CQC) and a member of the United Kingdom Home Care Association (UKHCA).
Our People
We often get asked, “what reassurance can you provide to ensure that I will receive a high-quality service?” We believe that we have listened to what people want and what is important to you.
We provide care and support services to people of all ages and abilities. Our care and support workers are carefully selected and matched to reflect the characteristics required to maintaining effective relationships and outcomes.
The people that care for you are carefully selected to provide a diverse range of skills, characteristics and professionalism to ensure that all aspects of personal choice and preferences can be met and a time that meets your individual choices.
We learn from mistakes and provide systems to improve what we do. For our staff, working in social care is not just a job. Our care and support assistants take the time to get to know you and provide you with a personalised plan to provide support that is tailored to your requirements, wishes and aim for the future. We consistently provide a flexible service to meet the changing demands that circumstances may dictate.
Our Mission
It is our mission to enable you to live as independently as possible – providing care and support services when you need assistance to remain safely within your home. It is important to us that we work closely together to develop an agreed plan of care which is delivered at a time convenient to you.
Our Objectives
To provide services to people living independently and with dignity in their chosen place of residence.
To be recognised as a high-value provider of home care services and solutions across the UK, allowing us to directly influence and improve the quality and level of care our service users receive.
Our Core Principles
Respect
Promoting respect for, and the dignity of, people to whom we provide any type of social care.
Transparency
Transparency and legal compliance in the management of our activities and services.
Confidentiality
Ensuring the confidentiality of our clients’ and users’ personal data.
Empower
Teamwork, professionalism and motivation, which mean that we improve every day.
Safety
Ensuring the Health and Safety of our Workers.
Environment
Encouraging respect for and the preservation of the environment.
Efficiency
Contribute to provide an efficient service while monitoring a high level of quality and managed budget.